Fixing Chrome Crashes
A recent update from Google seems to have interrupted many users with instantaneous crashes. While Google has failed to overlook that issue, we have come across solutions that helped many people deal with this notorious issue.
Identify Module Conflicts
While using Google Chrome some modules are used for proper functioning. With the command “chrome://conflicts” you get list of all of them. Determine if a third party has recently added new modules that might have caused this issue. If you recall any newly installed software, check for its module and remove it. Anyways, Google Chrome identifies faulty modules whenever you use the above command. If no faulty modules are found, you’ll see “No conflicts detected” message.
Identify Plugin Conflicts
In the same manner, you may have to determine problems with browser plug-ins and extensions. Initiate the list of plug-ins with “about:plugins” command; and browser extensions from the Extensions option under More Tools in the Main Menu. Malicious, malfunctioning add-ons have to be uninstalled.
Identify Conflicts with Windows Updates
As default Windows Update is configured to download and install new updates. One or more updates might have caused Google Chrome crashes. Identify the issues by loading updates list by typing “View installed updates” in the Search Box of your Start Menu. Sort the updates in datewise manner.
Scan your System
Browser redirect viruses are not something new. If you’re encountering any suspicious pop-ups, browser redirects to a particular search engine/ website, its’ most likely your PC is infected. Do scan it with a good Antivirus.
Scan for Corrupt Shared Files
Some ActiveX and DLL files are shared within your operating system and other applications. Using SFC /ScanNow command in the Run or CMD scan these files. If any corrupt files are found, it will automatically replace them with their original versions.
Shockwave Flash Crash Fix
Shockwave files often conflict with the browser data due to which this problem occurs. Other possible reasons behind this nuisance are errors in Windows Registry, File Associations and browser and system junk.
It is easy to repair this error. All you have to do is to perform the below-mentioned steps in order. It is recommended that you fix Shockwave crash with the instant repair utility given here;
Step-by-Step Guide for Windows 8, Windows 7, Vista & XP
It is important that you carry out these steps in order to fix the problem effectively:
Disable Google Integrated Shockwave Flash Player
If you are a Google Chrome user and experiencing crashing it could be a problem with Shockwave's integrated version. While using other browsers like Firefox or Internet Explorer, you might have installed a standalone version of Shockwave Flash Player that caused complications with integrated version.
- Open Google Chrome.
- In the Address Bar type 'about:plugins' and press ENTER.
- Scroll down to get Flash plugin. Expand its list by clicking + Details icon at the right hand side.
- You will get list of Flash versions installed on your computer- Integrated version and standalone version.
- Keep your standalone version enabled and disable the integrated version. (Disabled version will appear in gray colour.)
- Note: The integrated version can have path similar to ...\Application Data\Google\Chrome\Application.
- Close Google Chrome.
Download Registry Cleaner Software
The Registry Cleaner software is a program that scans the most important part called the Registry of the Microsoft Windows. The Registry portion of your operating system stores important information about all computer programs in the form of complicated codes/entries. Corruption in this area causes several errors such as Flash Player Crash and Shockwave Plugin Crash. To resolve these problems it is highly recommended you download a good Registry Cleaner software. One software helpful in fixing Flash/Shockwave plugin crashes is the Intel Software Partner, RegInOut.
Test Incognito Mode
The Incognito Mode is a feature introduced in Google Chrome which lets you browse without leaving your internet & search history and cookies stored on the computer. In simple words, it’s private browsing.
We would use Incognito Mode to fix Adobe Shockwave crash as it does not load any browser extension. If you no longer experience the above mentioned problem some of your browser extensions are causing Shockwave Flash plugin to crash. What you have to do is to load Chrome in normal mode, go to Wrench | Tools | Extensions. Disable each extension and test Chrome for some period.
Remove Shockwave Player/Disable Plugin from Browsers
Sometimes you will face an error called: the following plugin has crashed: Shockwave Flash.
When such an error is occurring in your browser, it means there is something wrong with the Shockwave Flash installed in your browser as an extension/plugin.
You have to disable/remove it temporarily from your browser. Go to the settings/extension or plugins option to do this. Alternatively try to remove it from the Add/Remove feature from the control Panel
Conduct Scan for Active-X, Flash and Registry Errors
Now use the software (Registry Cleaner) which you downloaded initially. Conduct scan for active-x, Flash and registry errors through it.
Reinstall Shockwave Flash Plugin
Now reinstall the Shockwave plugin http://get.adobe.com/shockwave/
After performing all these steps Restart your computer. Now the error in Windows 7/8, Vista and XP should have been resolved.
Reregister GCSWF32.dll File
There is a file GCSWF32.dll which is installed by Shockwave Flash Player in the Google Chrome installation directory. If the problem relates with its registry entries, it can be easily solved by re-registering it with Command Prompt. Do the steps given below:
- Click Start, point to All Programs | Accessories.
- Right click Command Prompt and select Run as Administrator.
- Type the following commands:
> Regsvr32 -u C:\Users\< Enter Your User Name Here >\AppData\Local\Google\Chrome\Application\ < Enter Your Google Chrome Version Here> \GCSWF32.dll
> Regsvr32 C:\Users\< Enter Your User Name Here>\AppData\Local\Google\Chrome\Application\ < Enter Your Google Chrome Version Here > \GCSWF32.dll
- Note: In the above command, do replace with the name of the user account to which you’re logged-in and input the latest version number of Google Chrome web browser.
- Restart the computer.
Enable Software Rendering
This problem is experienced if Software Rendering is disabled. When software rendering is disabled, hardware acceleration is enabled and vice versa. With Hardware Acceleration, your web browser moves all graphics and text rendering from your CPU to GPU. You have to disable hardware acceleration and enable software rendering:
- Click Start, select Control Panel.
- Click Network and Security | Internet Options.
- Click the Advanced tab and then Accelerated Graphics.
- Check up the box named Use software rendering instead of GPU rendering and click Apply | OK.
Disable Protected Mode
The Protected Mode is a security feature. Conflicts with Protect Mode feature and your web browser result in crashes. Change its settings to disable this feature.
- Click the Start button.
- Select Run.
- Type following path:
- Right click the “MMS.CFG” file, select Open With | Notepad.
- Scroll down and add following line at the end:
- Click File | Save. Close Notepad
Allocate Higher Storage Space for Third Party Flash Content
When you run a multimedia object based, third party Flash contents are stored on your computer. If the storage space allocated for them is too low, Shockwave Flash stops running unexpectedly. Allocate adequate solutions as a solution for this problem.
- Right click the multimedia animation/ graphical content you are running.
- Select Settings from the context menu.
- Click the Local Storage tab.
- Move the sidebar to the extreme right to allocate a higher amount of space.
- Click the Close button to save and exit.
- Restart your web browser.
Copy Specified DLL Files to a New Directory
The DLL files specified below are components of Shockwave Flash plug-in. One of the files specified should be copied to a different directory. Along with the file copying procedure, rename the other two files specified.
- Double click My Computer desktop icon.
- Open following folder:
- Right click "NPSWF32_11_4_402_265.dll", select Copy.
- Open following folder:
- Right click on an empty area, select Paste.
- Rename "pepflashplayer.dll" as "pepflashplayer.dll.original".
- Rename "NPSWF32_11_4_402_265.dll" as "pepflashplayer.dll".
- Restart your computer.
Turn Off Hardware Acceleration
Hardware Acceleration is use of computer hardware to improve Windows performance. Turn off hardware acceleration as follows:
- Press Windows Key + X, select Control Panel.
- Click Appearance and Personalization | Display.
- Click “Advanced settings” link.
- This opens up a new dialog named Generic PnP Monitor and NVIDIA GeForce, as the case may be depending on the graphics card you use.
- Click Troubleshooting tab.
- Click Change Settings button. Remember, if this button is disabled, i.e. greyed out, your video card do not support Hardware Acceleration feature.
- You have now Display Adapter Troubleshooter dialog box opened up.
- Move the slider to far left, i.e. None option.
- Click OK | OK.
- Restart your computer for the changes to take effects.
Open Firefox in Safe Mode
Safe Mode disables all plug-ins and add-ons. One or more browser plug-ins/ add-ons are not working properly.
- Open Firefox.
- Press Alt key to show menu bar.
- Click Help | Restart with add-ons disabled.
- This exits and re-opens Firefox in safe mode.
Alternatively, load Firefox in safe mode using command-line arguments:
- Press Windows Key + X, select Command Prompt (Admin).
- Type following command: (without quotes)
- Press ENTER.
Deactivate Third Party Theme
Check whether any third party theme is activated for Firefox. Set the defaults as below:
- Open Firefox. Click Firefox button, select Add-Ons.
- Click Appearance | Default Theme.